ABOUT US

Mounties Group Values are Family, Honesty, Care, Innovation, Fun and Loyalty. We are a Mutuality which means our organisation is owned by its members and we exist to improve the lives of our members.

Mounties Group have over 280,000 members that use our services across a broad range of industry sectors including: Health & Fitness, Retail, Medical, Hospitality, Homecare and Allied Health.

We employ over 1,000 people and are rapidly growing, particularly in the Health and Wellbeing segment of our business. Our Head office is located in Mount Pritchard and supports businesses across NSW, QLD, VIC and the ACT.

ABOUT THE ROLE

Mounties Care is searching for a dedicated Home Care Scheduler to join our team on a full-time basis at our office in Mount Pritchard, NSW.

Reporting to the Operations Lead, the successful candidate will be responsible for scheduling client services and maintaining an effective and efficient roster for the delivery of safe and quality care and services.

More specifically, some of your key duties will include:

• Develop staff / client rosters to ensure in-home services are delivered according to the clients care plans
• Maintain efficient, safe and high-quality client and staff rosters and scheduling
• Participate in the after hours on-call roster arrangement
• Meet the holistic care needs of our clients
• Supervise and provide ongoing support to the team of Support Workers
• Liaise with staff, clients, clients family and Healthcare providers where required
• Maintain accurate information of Support Worker competencies and availability to appropriately schedule
• Maintenance of client confidentiality

ABOUT YOU

To be successful in securing this role, you will ideally possess the following skills and experiences:

• Minimum 2-3 years’ experience in a similar role
• Current clear National Police Check
• Current First Aid Certificate, including CPR
• Demonstrated knowledge within the Aged Care sector
• Demonstrated rostering/scheduling skills and ability to work effectively with clients, family members and services providers
• Prior experience with CRM and electronic rostering system
• Proficient computer skills, including Microsoft Office
• Effective verbal and written communication skills
• Excellent time management skills, with the ability to multitask
• Positive and professional can-do attitude

WHAT'S IN IT FOR YOU? 

• Supportive and inclusive team & culture
• Onsite parking available
• Discounted memberships to our fitness & swim centre
• Training and development opportunities

 If you’re passionate about making a positive difference and supporting the lives of those around us, we want to hear from you!