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Venue Supervisor - Major Fun
Casual

Who we are

 

As Australia’s #1 registered Club group, Mounties Group employs over 600 people throughout seven venues spanning across South-West Sydney and the Northern Beaches. We are more than just a Club, we are a people first, profit-for-purpose group that exists with the sole purpose of improving the lives of our members and the communities in which our venues operate. 

 

We have over 160,000 members and are listed as one of Australia’s top privately owned companies. With strong values and a commitment to our staff, we are a recognised employer of choice.

 

The role:

 

As part of our diversification plans Mounties Group is launching multiple exciting Indoor Play Centres called Major Fun. Our Harbord Diggers site located in Freshwater will be one of our flagship locations. The Centre will bring a range of fun activities for children aged 0 – 12 years, including a soft toddler play area and huge climbing structure all within a safe and secure environment. This will be a destination for parents & carers to enjoy whilst their children have their own fun. 

 

With the launch date of January 2021 fast approaching, we are now seeking an experienced Venue Supervisor to join and lead our enthusiastic team who share our values and champion our vision. Your ability to lead and engage your team along with your customer focused attitude, that is committed to creating memorable moments for the children and their families will see you succeed in this role.

 

More specifically as our Venue Supervisor your duties will include but are not limited to:

  • Oversee the daily operations of the Major Fun Play Centre (Including opening, closing, ordering, cleaning and customer service)
  • Coordinating and executing children’s parties and school holiday activities
  • Communicate with all levels of staff and guests to ensure smooth operation of shift
  • Attending to customer concerns and issues
  • Managing operational costs (including management of inventory to minimise stock and maximise sales) and report on Centre performance
  • Assisting in the implementation of promotional strategies
  • Supervision of staff including training and development as well as oversee and manage the employee performance life cycle
  • Coordination of rosters ensuring operational needs

Skills & Experience:

 

If you have superior customer service, enjoy working in a fast-paced environment, are passionate about kids, have a friendly personality and display enough initiative to create a fun atmosphere - we want to hear from you!

 

To be considered for this position, you must have:

  • A Current Working with Children Check and First Aid Certificate
  • Prior experience working across a similar hospitality or food & beverage operation within a team leader/ supervisor role
  • Superior customer service skills with the ability to resolve customer concerns promptly and effectively
  • Previous experience with controlling wage and operational costs
  • Exceptional communications skills, both written and verbal
  • Excellent time management and organisational skills
  • Full availability to work a range of shifts including weekends and school holidays

 

Benefits: 

  • Brand new and state of the art working conditions
  • An opportunity for the right applicant to grow with an expanding company
  • A friendly and supportive team
  • Uniforms are provided

Complete the application process by clicking the Apply Now button and we’ll be in touch.

 

As part of the Mounties Group recruitment process candidates will be required to obtain a medical report from their, usual General Practitioner confirming the candidate’s fitness to perform the inherent requirements of the advertised role. The cost of obtaining this medical report is the responsibility of the candidate. 

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