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Concierge & Member Services Attendant
Casual - Mount Pritchard

Who we are

 

Mounties Group is Australia’s leading group of registered clubs including the iconic Mounties and Harbord Diggers. With a mission to create destinations of choice to people to trust and enjoy; we thrive on being more than a club to the communities in which we operate.

 

The role 

 

We are seeking a self motivated, committed and professional team player to be the face of our business.

 

As the welcoming face of the iconic Mounties venue this role requires someone who can: 

  • Consistently deliver exceptional customer service
  • Maintain legislative requirements including club entry, RSA & RCG standards
  • Provide our customers with friendly informed directions and assistance
  • Up sell and promote club memberships, entertainment and events
  • Most importantly – greet everyone with a warm and welcoming SMILE!

As our next Concierge Attendant, you will have: 

  • Previous experience within hospitality or a customer related role/ industry
  • Possess a passion for delivering excellent customer service
  • Impeccable grooming, presentation and communication skills
  • A willingness to build a long term relationship with our customers
  • The ability to work both independently and in a team environment
  • Full availability and the ability to work a flexible roster, which includes days, nights and weekends
  • Current NSW RSA & RCG 

If you would like to join an organisation that is serious about exceeding customer expectations in everything they do please submit your expression of interest!

 

We hope to see you soon! 

 

As part of the Mounties Group recruitment process candidates will be required to obtain a medical report from their usual General Practitioner confirming the candidate’s fitness to perform the inherent requirements of the advertised role. 

 

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